At Peroneira, we aim to ensure that your orders are processed and delivered as smoothly as possible. Please read our shipping and delivery policy to understand how we handle your orders.
1. Order Processing
Orders are processed after successful payment confirmation. Processing times may vary depending on product availability, order volume, and business days.
2. Shipping Locations
We deliver to serviceable locations within India. Delivery availability may vary depending on your location and the courier services available in your area.
3. Delivery Timelines
Estimated delivery timelines may vary based on your location, product availability, courier services, and other logistical factors. Any delivery estimate provided at checkout is indicative and may be subject to change.
4. Shipping Charges
Applicable shipping charges, if any, will be displayed during checkout before you complete your purchase. Shipping charges may vary depending on your order and delivery location.
5. Order Tracking
If tracking details are available for your order, they will be shared with you once your order has been dispatched. You can use the tracking information to check your shipment's progress.
6. Delays in Delivery
Although we make every effort to deliver orders within the estimated timeframe, delays may occur due to unforeseen circumstances, weather conditions, courier disruptions, or other logistical issues.
7. Incorrect Delivery Information
Customers are responsible for providing accurate and complete shipping information when placing an order. Please contact us as soon as possible if you notice an error in your delivery details. Changes may not be possible once an order has been dispatched.
8. Damaged or Missing Orders
If your order arrives damaged or an item is missing, please contact our support team with your order details and relevant photographs, where applicable. We will review the issue and assist you in accordance with our applicable policies.
9. Contact Us
For questions or assistance regarding shipping and delivery, please contact our customer support team through the contact details provided on our website.